Refund Policy

Last updated: March 2024

Thank you for shopping at niwa.nu. We appreciate the trust you have placed in us and are committed to providing you with a satisfying shopping experience. Please read this policy carefully to understand our policies regarding refunds.

Digital Products

We offer digital products on niwa.nu, which may include but are not limited to downloadable software, ebooks, and digital artwork. Due to the nature of digital products, all sales are final, and we generally do not offer refunds or exchanges on these items.

Refund Process

To initiate a refund, please contact us at nikolai@waldmanmedia.com with your order details and the reason for your request. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your refund is approved, it will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain number of days, depending on your card issuer’s policies.

Contact Us

If you have any questions about our refund policy, please contact us at nikolai@waldmanmedia.com .